How can I reset my Synology NAS?

How to Reset a Synology NAS


A Synology Network Attached Storage (NAS) device may need to be reset for various reasons, such as troubleshooting network connectivity issues or restoring the device to its factory settings. Resetting the NAS will erase all data stored on it, so it is crucial to have a backup before proceeding. Here is a step-by-step guide on how to reset a Synology NAS.

Step 1: Power off the NAS

Before initiating the reset process, it is important to power off the Synology NAS properly. You can do this by pressing and holding the power button until the device powers down. This ensures that all data is safely stored and prevents potential data corruption during the reset.

Step 2: Locate the reset button

On the Synology NAS device, locate the reset button. This button is typically located at the rear panel of the NAS and can be accessed using a pin or small tool. The exact location of the reset button may vary depending on the NAS model.

Step 3: Perform a soft reset

Press and hold the reset button for about 4-5 seconds until you hear a beep sound. This action performs a soft reset of the Synology NAS. The device will now reboot and reset itself to its default settings. Note that a soft reset does not erase the data on the hard drives.

Step 4: Perform a hard reset (optional)

If a soft reset does not resolve the issue or if you need to completely restore the NAS to its factory settings, you can perform a hard reset. To do this, continue holding the reset button for approximately 10 seconds until you hear two beeps. The NAS will shut down and then power on again, completely resetting all settings and erasing all data on the hard drives.

Step 5: Initial setup and configuration

After the NAS has reset and rebooted, you will need to perform the initial setup and configuration. This typically involves connecting to the NAS using a computer on the same network, accessing the web-based management interface, and following the on-screen instructions to set up users, shared folders, and other settings.


By following these steps, you can easily reset your Synology NAS either by performing a soft reset or a hard reset if necessary. Remember to have a backup of your data before proceeding with a reset, as it will erase all the data stored on the NAS.

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