How to replace a damaged drive in a Synology NAS?

Replacing a Damaged Drive in a Synology NAS

If you encounter a damaged drive in your Synology NAS, you need to replace it to ensure the continued storage and performance of your network-attached storage system. Here is a step-by-step guide to assist you in the drive replacement process:

Step 1: Identify the damaged drive

1. Log in to your Synology NAS interface.
2. Go to the "Storage Manager" application.
3. Navigate to the "Storage" tab and click on "Disk Group."

Step 2: Check the drive status

1. Look for the drive marked as "Failed" or "Degraded" status.
2. Take note of the drive number (e.g., Drive 1, Drive 2) and the model number for future reference.

Step 3: Power off the Synology NAS

1. Avoid any data loss by ensuring your Synology NAS is powered off properly.
2. Log in to the interface and go to the "Main Menu."
3. Select "Info Center" and choose to "Shut Down" the NAS.

Step 4: Physically replace the damaged drive

1. Locate the damaged drive based on the drive number identified earlier.
2. Carefully remove the damaged drive from the NAS enclosure.
3. Unbox the replacement drive and insert it into the same slot.

Step 5: Power on the Synology NAS

1. Connect the Synology NAS to the power supply and turn it on.
2. Wait for the NAS to boot up properly.
3. Log in to the NAS interface.

Step 6: Repair and rebuild the RAID array

1. Open the "Main Menu" and go to the "Storage Manager" application.
2. Select the "Storage" tab and click on "Disk Group."
3. Identify the RAID group containing the replaced drive.
4. Click on "Manage" and choose "Repair."
5. Follow the on-screen prompts to initiate the drive repair and data rebuild process.
6. Monitor the progress until the repair and rebuild are complete.

Step 7: Verify the replacement

1. Once the repair and data rebuild has finished, verify the replacement.
2. Go to the "Storage Manager" and choose "Health Info" under the "Health Info" tab.
3. Ensure that the replaced drive is now marked as "Normal" or "Healthy."

By following these steps, you can successfully replace a damaged drive in your Synology NAS and ensure the smooth functioning of your network storage. Remember to keep regular backups of your data to mitigate the risk of data loss.

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