How do I recover deleted files on my Synology NAS?

Recover Deleted Files on Synology NAS

To recover deleted files on your Synology NAS, you can follow the steps below:


Step 1: Check Recycle Bin

Start by checking the Recycle Bin on your Synology NAS. The Recycle Bin serves as a temporary storage for deleted files and folders. To access it:

  1. Login to your Synology NAS through the web interface.
  2. Open the File Station application.
  3. Locate the "Recycle Bin" on the left sidebar.
  4. Click on the "Recycle Bin" to open it.
  5. Search for the deleted files or folders.
  6. If found, select the files or folders, right-click, and choose "Restore".

Step 2: Check Snapshot and Versioning

If the files are not found in the Recycle Bin, check if you have enabled Snapshot and Versioning on your Synology NAS. These features can help recover previous versions of files:

  1. Login to your Synology NAS through the web interface.
  2. Open the Control Panel.
  3. Go to "Shared Folder" or "File Services" (depending on your NAS model).
  4. Find the specific shared folder where the deleted files were stored.
  5. Click on the folder to access its settings.
  6. Go to the "Snapshot" or "Versioning" tab.
  7. Check if there are any available snapshots or previous versions.
  8. If found, select the desired snapshot or version and restore the files.

Step 3: Use File Recovery Software

If the above steps do not help, you can utilize third-party file recovery software compatible with your Synology NAS. Some popular options include:

Software Name Supported Platforms
Recuva Windows
PhotoRec Windows, Mac, Linux
DMDE Windows, Mac, Linux

Follow the instructions provided by the file recovery software to scan and recover deleted files from your Synology NAS. Note that the success of the recovery depends on various factors, including file system type and extent of data overwrite.


By following these steps, you should be able to recover deleted files on your Synology NAS. Remember to regularly backup your important data to prevent data loss in the future.

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