How do I recover deleted files on my QNAP NAS?

Recovering Deleted Files on QNAP NAS


If you have accidentally deleted files on your QNAP NAS (Network Attached Storage), don't worry! There are several methods and tools available to help you recover those files. In this guide, we will outline steps to recover deleted files on QNAP NAS using various approaches.

Method 1: Check Recycle Bin

1. Log in to your QNAP NAS administration interface.
2. Navigate to "File Station" and open it.
3. Look for the "Recycle Bin" folder on the left sidebar and click on it.
4. Browse through the files in the Recycle Bin and locate the ones you want to recover.
5. Right-click on the selected files and choose the "Restore" option to recover them to their original location.

Note: The Recycle Bin can only hold a certain amount of data based on its size settings. Once it reaches the maximum limit, the oldest deleted files get permanently deleted.

Method 2: Use "HBS 3" Backup Applications

1. Launch the "HBS 3" application on your QNAP NAS.
2. Click on the "Restore" option located on the left sidebar.
3. Choose the backup task that contains the deleted files you want to recover.
4. Select the specific version or point-in-time snapshot that includes your desired files.
5. Click on the "Restore" button to recover the selected files to their original location.

Note: The availability of "HBS 3" application and backup tasks may vary depending on your QNAP NAS model and software version.

Method 3: Use Data Recovery Software

1. Connect your QNAP NAS storage device to a computer.
2. Download and install a reliable data recovery software such as "R-Studio" or "EaseUS Data Recovery Wizard."
3. Launch the installed software and select the connected QNAP NAS storage device as the target for the recovery process.
4. Initiate a deep scan to search for deleted files on the NAS.
5. Once the scan is complete, preview the recoverable files and select the ones you want to restore.
6. Specify a location on your computer where you want to save the recovered files, ensuring it is not the same QNAP NAS storage device.
7. Click on the "Recover" button to start the file recovery process.

Note: The success of data recovery using third-party software depends on several factors, such as the level of data fragmentation, file system type, and the time elapsed since file deletion.


Accidentally deleting files from your QNAP NAS can be troublesome, but there are ways to recover them. Always check the Recycle Bin first, as it might contain recently deleted files. If that doesn't work, you can utilize backup applications like "HBS 3" or resort to data recovery software for a deeper scan and recovery. Remember to avoid overwriting the deleted files and act promptly for better chances of successful file recovery.

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